Fractional IT Manager for Small Business | Repair Forge IT

A fractional IT manager for small business: outsourced IT on a month-to-month retainer, no long contract. Houston on-site, Austin and Texas remote.

Most small offices don’t need a full-time IT manager, and many are too small for the big IT firms’ per-user plans. This is the alternative: outsourced IT for small business on a monthly retainer, with the same people picking up every time. A retainer typically covers patching and updates, monitoring, checking that backups restore, calls with your internet provider and software vendors, license reviews, setting up new hires and closing accounts when people leave, and a regular check-in on what needs attention next. Your IT runbook comes as standard: written documentation of every system, account, admin login and vendor, and a password vault in your company’s name, kept current as things change, so anyone you trust could pick it up. New clients start with one paid fix or flat-price deal, so you see how we work before anything is monthly; after that, the retainer is quoted for your business. Switching from another IT provider? We start by getting your keys back: your domain, email admin and other accounts moved into logins you own, before anything else changes. Teams under 15 are welcome, and so are larger offices.

What this covers

  • One Point of Contact, No Ticket Queue
  • Patching & Updates
  • Monitoring & Backup Checks
  • Vendor & ISP Calls Handled
  • License Reviews
  • New Hires & Leavers Handled
  • Quarterly Check-In
  • IT Runbook & Password Vault Kept Current

No long-term contract: the retainer is month to month, quoted for your team size, systems and on-site time, and you can cancel any time with short written notice. If you'd rather not pay monthly at all, flat-price fixes and quoted projects need no contract, and if you only need help a few times a year, that will cost you less. We'll say so.

Contact Repair Forge IT: 281-786-4011 · support@repairforge.info

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